Shipping policy

Shipping Policy

Last Updated: July 19, 2026

Welcome to Maqbool Collection.

Thank you for shopping with us. This Shipping Policy explains how we process, ship, and deliver your orders across Pakistan.

Delivery Coverage

We currently deliver across Pakistan, except villages and locations where courier services are unavailable.

If your area is outside the courier service coverage, our customer support team will contact you before processing your order.

Order Processing

  • Orders are processed after confirmation.

  • Processing time is usually 1–2 working days.

  • Orders placed on Sundays or public holidays may be processed on the next working day.

Estimated Delivery Time

Our estimated delivery time is:

  • Major Cities: 2–4 working days

  • Other Serviceable Areas: 3–7 working days

Please note that delivery times may vary due to weather conditions, public holidays, courier delays, or other circumstances beyond our control.

Open Parcel Service

At Maqbool Collection, we ship orders only through courier companies that provide Open Parcel service.

Customers can open the parcel before making payment to inspect the product.

If the product meets your expectations, simply complete the payment and receive your order.

If you do not wish to keep the product after inspection, you may refuse the parcel at the time of delivery.

Shipping Charges

Shipping charges (if applicable) will be shown during checkout or communicated before order confirmation.

Any promotional offers regarding free shipping will be announced separately.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across our serviceable delivery areas.

Customers who prefer to pay in advance through a bank transfer may contact us on WhatsApp before placing their order.

WhatsApp: 0309-2100003

Failed Deliveries

An order may be cancelled if:

  • The customer is unavailable after repeated delivery attempts.

  • The delivery address or contact information is incorrect.

  • The customer refuses to receive the parcel without a valid reason.

Repeated fake or fraudulent orders may result in future order restrictions.

Incorrect Address

Please ensure that your shipping address and phone number are accurate before placing your order.

Maqbool Collection is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.

Our team will review your request and arrange a replacement or refund according to our Refund & Return Policy.

Contact Us

If you have any questions regarding shipping or delivery, please contact us.

Maqbool Collection

Phone / WhatsApp: 0309-2100003

Email: maqboolcollectiononline@gmail.com

Website: www.maqboolcollection.online

Address: Shop No. 11, 2nd Floor, Sitara Plaza, Factory Area, Faisalabad, Pakistan